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Privacy policy

The River Severn Partnership is a group of agencies working to establish a strategy for adapting to climate change and to improve resilience across an area which covers the Rivers Severn, Teme, Warwickshire Avon and the Wye.

Our address for correspondence is: River Severn Partnership, c/o Shropshire Council, Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND.

You can contact our Data Protection Officer on: 01743 252774 or by email at: information.request@shropshire.gov.uk

How do we collect information from you?

We collect information from you when you visit this website, when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.

What types of information do we collect from you?

We may collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
We do not obtain information about you from third parties.

How is your information used?

We may use your information to:

  • Notify you of changes to our services
  • Send you communications which you have requested and that may be of interest

Who has access to your information?

The River Severn Partnership includes a number of regional councils and government agencies, a full list of which can be found here: http://www.riversevernpartnership.org.uk/about/who-s-involved/

Information may be shared with these other partners for the purposes of fulfilling a specific request, such as sending you information which you have specifically requested.

We will not share your information with third parties for marketing purposes.

What are your rights in relation the personal data we process?

  • Access – you can request copies of any of your personal information that is held by the partnership.
  • Rectification – you can ask us to correct any incorrect information.
  • Deletion – you can ask us to delete your personal information. We can refuse to delete information if we have a lawful reason to keep this.
  • Portability – you can ask us to transfer your personal data to different services or to you in some circumstances.
  • Right to object or restrict processing – you have the right to object to how your data is being used and how it is going to be used in the future.
  • Right to prevent automatic decisions – you have the right to challenge a decision that affects you that has been made automatically without human intervention, for example an online form with an instant decision.

How long will we keep your information for?

We keep and dispose of all records in line with our standard retention schedule. We comply with UK Data Protection legislation in regard to how long we keep your data. We will dispose of the information safely.

What security precautions in place to protect the loss, misuse or alteration of your information?

We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.

Keeping your data up to date

We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.

Cookies & IP addresses

What are Cookies and why are they used? Cookies are small text files which identify your computer to our servers. We use an analytics service to help us track the numbers of people visiting this website and to help improve the user experience for those who do so. They do not identify you personally. Cookies are disabled by standard and you do not have to consent to their use. You may revoke your consent at anytime by clearing your browser cookies, further details of which can be found here: https://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html

Complaints

If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;

By Post: Information Governance, Shropshire Council, Shirehall, Abbey Foregate, Shrewsbury

By phone: 01743 252774

By email: information.request@shropshire.gov.uk

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):

By Post: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

By phone: 0303 123 1113 {local rate) or 01625 545 745 if you prefer to use a national rate number

Alternatively, visit ico.org.uk or email casework@ico.org.uk